Case Management

A Helping Hand.

HIV Medical Case Management

Southwest Center’s HIV Medical Case Managers can assist individuals who are living with HIV/AIDS, residing in Maricopa County and utilizing Ryan White services in order to meet medical needs and accomplish healthcare goals when living with HIV. You’ll work together to determine what services are a good fit or that you may be eligible for based upon financial and other eligibility guidelines.

Medical Case Managers will help you navigate the health care system so that you can receive consistent care and medications; to assist with housing and food needs; and to connect you with additional services such as behavioral health, substance abuse treatment; and other community based support systems. Assistance with completing and submitting eligibility forms is also available.

What HIV Medical Case Management can do for you

Medical Enrollment and Information

  • Medicaid (AHCCCS) and Medicare
  • Ryan White primary medical care
  • Arizona Long Term Care System
  • AIDS Drug Assistance Program (ADAP)
  • Ryan White Part A Dental Insurance

Financial Assistance

  • Social Security Benefits Assistance
  • DES referrals
  • Ryan White Part A Health Insurance Premium assistance
  • HOPWA assistance for rent and utility costs

Supportive Services

  • Nutrition, vitamins, and wellness referrals
  • Housing Coordinator
  • Food box program referrals
  • Substance abuse program referrals

Housing Coordination

Medical Transportation

Enrolling in Case Management Services

If you’re newly diagnosed with HIV, are new to Phoenix or have fallen out out care and are looking to re-establish care, our Peer Navigation Program may be a good place to begin building the foundation for your HIV care. Visit our Peer Navigation page today!

If you’ve already established care, but find yourself facing challenges maintaining that care and are interested in receiving Southwest Center’s HIV Case Management Services, the first step is to contact the Ryan White Part A Central Eligibility Office at 602-212-3788 to set up an appointment to see if you qualify. Central Eligibility provides clients with a convenient way to enroll and re-certify their eligibility for all Ryan White Part A services.

Central Eligibility Office Walk-In Services
1366 E. Thomas Rd, Suite 203, Phoenix, AZ 85014 (map)
Phone: 602 212-3788
Fax: 602 212-3784
Walk-in Hours: Monday – Thursday, 8:00 a.m. – 4:00 p.m.

Click here to visit the Central Eligibility Website

Once you’ve enrolled for services through Central Eligibility, you’ll be able to select a location for Case Management Services, including Southwest Center for HIV/AIDS or another agency that you feel would best fit your needs.

Contact us today at 602-307-5330 to speak with someone about Medical Case Management services, or visit Central Eligibility to enroll in services.

Program Costs

Program costs may be covered for eligible individuals by:

  • Ryan White

Call for more information

602-307-5330

Meet the Team!
John Welch
John Welch
Director of Prevention and Interventions
Rocky Thompson
Rocky Thompson
Medical Case Manager
Phyllis Coprich
Phyllis Coprich
Medical Case Manager

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